( Trust centre )
The terms that govern the engagement
Every instrument that governs the relationship between this practice and its clients, published in one place: engagement terms, privacy practice, professional obligations, complaints procedure and accessibility commitment.
Consultation Terms
Scope, fees and confidentiality for consultations, stated plainly before you book.
ReadYour informationPrivacy Policy
What we collect, why, and how it is handled. This website itself stores no client files.
ReadThis websiteWebsite Terms of Use
The basis on which this site and its research tools are provided.
ReadGeneral informationDisclaimer
Why website content is general information, not advice, and where the authoritative sources sit.
ReadConductProfessional Standards
The rules a registered migration agent works to, where they come from, and what you are entitled to expect.
ReadAccountabilityComplaints and Feedback
How to raise a concern, what happens next, and the external avenues open to you.
ReadFor everyoneAccessibility Statement
How this site is built to be usable by keyboard, screen reader and on any device.
Read( The external layer )
Registered migration agents must meet professional standards, follow a Code of Conduct and maintain up-to-date knowledge of migration law and procedure. All registered migration agents have a unique Migration Agents Registration Number (MARN), and you can check whether a person is registered on the OMARA website. If you have a concern about our work, you can raise it with us, and you can also take it to the OMARA. You do not have to come to us first; our complaints page explains both routes.
Initial consultation
Discuss your immigration matter
Book an initial consultation, or send an enquiry that sets out your circumstances.